Official explanations only · checked 18 October 2026
tools/error-codes Error Codes
More on Marvel Rivals: requirements, patch notes and more.
Marvel Rivals: 2 error codes explained by NetEase Games, including DirectX 12 is not supported on your system and Out of video memory. Each line gives what NetEase Games says the code means, what it says to do, and a link to its page.
| Code | What it means | What NetEase Games says to do | Source |
|---|---|---|---|
DirectX 12 is not supported on your system |
Error message covered in NetEase's official launch FAQ; tied to an outdated Windows version or graphics driver. | Update Windows 10 64-bit to version 1909 or later, update your graphics driver, and check the GPU meets the minimum (GTX 1060 / RX 580). | Official page updated 6 Dec 2024 |
Out of video memory |
Crash message at startup that the FAQ addresses for 13th/14th-generation Intel CPUs. | Update to the latest BIOS from Intel or your motherboard maker; if unstable, contact your OEM, Intel support or the seller. | Official page updated 6 Dec 2024 |
Quick answers
tools/error-codes error questions
What is Marvel Rivals error DirectX 12 is not supported on your system?
Error message covered in NetEase's official launch FAQ; tied to an outdated Windows version or graphics driver. NetEase Games says: Update Windows 10 64-bit to version 1909 or later, update your graphics driver, and check the GPU meets the minimum (GTX 1060 / RX 580).
What is Marvel Rivals error Out of video memory?
Crash message at startup that the FAQ addresses for 13th/14th-generation Intel CPUs. NetEase Games says: Update to the latest BIOS from Intel or your motherboard maker; if unstable, contact your OEM, Intel support or the seller.
Each meaning and fix is a one-line summary of the publisher's own page, linked on its row. Publishers update these pages; we re-check monthly. All games.